RETURNS AND EXCHANGES

SHIPPING
PLEASE ALLOW 2-3 BUSINESS DAYS FOR ORDER PROCESSING AND 5-7 BUSINESS DAYS FOR DELIVERY. WE ARE NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED SHIPMENTS. ALL SHIPMENTS ARE INSURED AND THE BUYER ASSUMES ALL RESPONSIBILITIES OF CLAIMS MADE WITH THE SHIPPING CARRIER. 
ALL DOMESTIC AND CANADA ORDERS ARE SHIPPED VIA USPS. RATES ARE CALCULATED THROUGH SHIPPING CALCULATOR. INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR CUSTOM DUTIES AND/OR BROKERAGE FEES IN ADDITION TO SHIPPING COST ASSESSED DURING CHECKOUT. ALL CALIFORNIA RESIDENTS WILL INCUR SALES TAX AS SET BY THE STATE OF CALIFORNIA AND/OR THE COUNTY TO WHICH YOUR DELIVERY WILL BE SHIPPED.  
 
INTERNATIONAL
SINCE SHIPPING COSTS ARE CALCULATED BASED ON THE CONTENTS OF YOUR ORDER AND THE LOCATION TO WHICH THE ORDER IS SHIPPING, SHIPPING CHARGES CAN ONLY BE PROVIDED ONCE YOU BEGIN THE CHECKOUT PROCESS. ONCE YOU SUBMIT YOUR ORDER, THE TOTAL IS GUARANTEED AND YOU WILL NOT BE CHARGED ANY ADDITIONAL FEES AT DELIVERY.
 
RETURN/EXCHANGE POLICY
WE DO NOT ACCEPT RETURNS FOR REFUNDS, CREDIT OR EXCHANGES AT THIS TIME. WE WILL NOT ACCEPT ANY PACKAGES SENT WITHOUT AUTHORIZATION, ANY RETURNS RECEIVED THAT HAVE NOT BEEN AUTHORIZED WILL NOT BE PROCESSED. 
 
TERMS OF USE
BY USING OUR WEBSITE, YOU AGREE TO THE TERMS OF USE. WE MAY CHANGE OR UPDATE THESE TERMS SO PLEASE CHECK THIS PAGE REGULARLY. WE DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ON OUR WEB SITE IS ACCURATE, COMPLETE, OR CURRENT. THIS INCLUDES PRICING AND AVAILABILITY INFORMATION. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS OR OMISSIONS, AND TO CHANGE OR UPDATE INFORMATION AT ANY TIME WITHOUT PRIOR NOTICE. WE RESERVE THE RIGHT TO CANCEL ANY ORDERS OR BAN ANY USER THAT WE SUSPECT MIGHT HAVE AIDED BY BROWSER AUTOMATION, OR A RESERVATION SERVICE.
QUESTIONS
PLEASE CONTACT INFO@LUCCACOUTURE.COM
 
 



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